MANAGED SERVICES
At Online Optimisation, we provide tailored Managed Services to support businesses of all sizes. Our Managed plans start at just $60.50 a month, offering you peace of mind knowing your site will be secure and run exactly as it should. Think of it as your insurance policy: if anything goes wrong, we’re here to handle it, so you can focus on growing your business.
Do I need managed Services?
The answer is yes! When a new client joins, they’re automatically enrolled in our essential monthly management plan. This plan is a must-have, and we keep the cost low to ensure accessibility. We require all clients on our servers to have this foundational coverage, allowing us to keep every site secure and up-to-date. Think of it like maintaining a car – regular upkeep is essential. Without ongoing maintenance, a website can become a security risk and lose functionality over time. Our management plan ensures your site stays safe, efficient, and fully functional. With this plan, you also gain access to over 13 premium licensed plugins—resources that would cost far more if purchased individually. This added value makes our management plan not only essential for security and performance but also incredibly cost-effective!
Our Basic Management Plans Below
We offer two essential basic plans, each crafted to deliver exceptional value and comprehensive management. Why is the E-Commerce plan priced higher? Due to the added complexities of managing an E-Commerce site—particularly around enhanced security needs for handling payments and safeguarding sensitive customer information—it requires a more robust level of support.
Go Big or Go Small Customise your plan with add-on extras!
Explore additional services to enhance your monthly plan! Whether you prefer a hands-on approach or want to sit back and relax, we offer flexible options tailored to businesses of all sizes. Find the perfect solution that fits your needs! Explore our extras below to discover how we can further enhance your website.
Unlimited Website Edits
Sit back and relax and let us do all your changes. Add on tweaks and edits to exisiting content. That’s right you send it over and we do it for you! Perfect for someone not tech savvy or wants to focus and spend more time on their business rather than their website.
Video Support
Want to be self sufficient than add this extra. We will give you one on one support when needed to show you how to do all the edits you need to do on your website. Perfect for someone who wants to self manage and learn more!
Manual Theme & Plugin Updates
We monitor and manually check for update issues, checking for major changes in the content as a result of updates. Including Checkout and enquiry form monitoring. Perfect for larger businesses where interuptions are criticial.
Upgraded Site Security & Monitoring
Setup and management of your sites security with advanced customisation of the settings for better performance as well as proactive support to address notifications or potential issues and upgraded protection systems. Perfect for businesses were proactive security is essential
Priority Support
When you contact us your work gets priority responses from our team, access to emergency 24/7 phone number. Website restore when down: If your site has issues we will restore it for you 24/7. Perfect for businesses that need fast support and quick fixes.
Long Term Backups
2nd backup to AWS S3 cloud storage for 12 months of daily backups. Perfect for when you might need long term backups in case you need to reference old data more then 30 days old.
Hourly Backups
Backups are created every hour and available for 30 days, providing up to 720 additional restore points over the last 30 days. Hourly backups are ideal for sites with frequent changes, such as eCommerce sites. Perfect if your site is changed regularly and data loss is not acceptable.
Proactive Monitoring 24/7 monitoring support
No more downtime worries! We monitor your sites around the clock, quickly fix them if they go down and send you an in-depth report once everything is resolved. Perfect for businesses that need minimal downtime and 24/7 support on call.
Malware Removal
If your site is hacked or infected with malware, our experts will meticulously clean your website and set up optimal security configurations. Perfect for if you think your site has been compromised or other systems in your business.